Training & Systems to Attract, Develop, & Retain A Players
Restaurant Playbooks develops turnkey systems with engaging and effective mobile training and games, so your managers can develop 'A' Players for your team.
We are an agile virtual team of passionate Hospitality, Learning & Development, and Tech industry pro’s. We have hundreds of years of combined expertise in developing and implementing systems, processes, online training, and performance support to optimize employee performance. Prior to Restaurant Playbooks, our team has hands-on experience developing training solutions within independent and chain Restaurants, Hotels, and over 100 of the Fortune 500 companies in the U.S. and Europe.
What are we passionate about?
- Developing the highest quality, easy to implement solutions that managers and team members want to use
- Taking your business to the next level and proving our systems work, because your results = our reputation
- Helping folks just like you, and having fun doing it
Our aim is to help you develop a team of 'A' Players, so they work together to consistently deliver memorable experiences, increase sales, and build your reputation.
We use the power of online and mobile learning to deliver both fun and highly effective training. Our development process is laser-focused on delivering quantifiable results for your operation.
After 6 months of BETA testing, we are launching Hospitality Playbooks @ The Restaurant Show Start-Up Alley
The quality and consistency of every manager's leadership, training, and coaching skills will determine the performance of your team and your restaurant's reputation.
Hospitality Playbooks was developed to help managers improve the quality and consistency of your service and hospitality experiences, guest loyalty, and online reviews, so your restaurant can survive and thrive, and you can stand out from your competition.
Hospitality Playbooks online training and coaching focuses on transforming managers into hospitality leaders and coaches, by providing a framework with the processes, tools, and support for the development of their team.
Who is Hospitality Playbooks for?
Leaders focussed on delivering the type of warm hospitality that turns guests into raving fans. Owner/Operators, Experienced managers, New managers, and Managers in Training working in Independents, Multi-Units, and Chain restaurants or hotels.
The system includes:
- Playbooks for Managers & Team - Printable or Online
- Customizable templates including checklists, quizzes, exercises, worksheets
- Interactive online courses that can be accessed on PC, mobile, POS
- Video coach tutorials
- Skill building online games and practice scenarios
- Success roadmaps for benchmarking and tracking progress
- Hospitality Hub online resource library
- Facebook Group
- Monthly webinars
- Live coaching support calls
We have immense respect for restaurant and hotel owner/operators, chefs, managers, and team members that strive to deliver outstanding food, service, and hospitality. We believe that you are the real heroes in your business, and consider it a privilege to have the opportunity to be a part of your restaurant success team. You put your hard work and reputation on the line every hour, every shift, every day.
Our goal is to help you increase guest loyalty, improve consistency, and protect your reputation, so your business can survive and thrive, and you can stand out from your competition.
Visit www.hospitalityplaybooks.com for a free trial.
We look forward to serving you!
Brands: www.restaurantplaybooks.com, www.hospitalityplaybooks.com, www.fohsalesplaybooks.com
Are you looking for dealers, distributors, brokers, or manufacturer's reps? Yes
Type of distribution/sales representation opportunities that apply to you: Beverage Wholesaler, Equipment Dealer, Food Distributor, Supplies Distributor, Beverage Alcohol Distributor