Thanx—automated customer engagement platform for restaurants
Thanx (www.thanx.com) is a Customer Engagement solution for restaurants that serves as a system-of-record for customer data. Thanx delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquires more who look like them. Creating long-term loyalty is about far more than rewards which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and points of sale.
Unlike other point solutions like email or loyalty, Thanx automatically converts Identified Customers with a phone number or an email address into Connected Consumers with a personalized relationship, tracking and rewarding customer spend via credit card data to make every actionable engagement targeted and measurable. Thanx is headquartered in San Francisco, CA, was founded in 2011, and is financially backed by some of the best venture capitalists in the industry including Sequoia Capital.
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