Fishbowl

Alexandria,  VA 
United States
https://www.fishbowl.com
  • Booth: 6359


From Guess to Guest

Fishbowl, Inc. empowers restaurants to succeed by delivering unique solutions developed specifically for the food-service industry. Our Fishbowl Guest Management Platform, marketing products, expert analytics, and industry leading services utilize data-driven insights gained across thousands of our restaurant clients. Through these solutions, Fishbowl enables restaurants to make enlightened decisions, engage guests, increase brand loyalty and accelerate same-store sales. Relied on by more than 70,000 restaurant locations to effectively engage guests, Fishbowl is headquartered in Alexandria, VA, with offices in Silicon Valley, CA; London, U.K.; and Bangalore and India. For more information, please visit our website, or follow us on FacebookTwitter, and LinkedIn.

Brands: Email Marketing, Online Marketing, Social Media, Promotions Manager, Promotions Manager, Guest Acquisition, Guest Analytics


 Show Specials

  • (May 16, 2019)

    The first 10 restaurants to sign up with our full marketing service while at the show, will receive a WiFi email list building router for free for one full year!


 Press Releases

  •  ALEXANDRIA, VA — Jan. 25, 2019 — Fishbowl®Inc., the leading provider of marketing and analytics solutions to the restaurant industry, has named Mike Dodson as its new Chief Executive Officer. In this role, Dodson will continue Fishbowl’s mission of being an industry leader by offering innovative products, world-class analytics, and actionable, insights-driven services.

    “We are thrilled to welcome Mike as the new CEO of Fishbowl,” said Marc Bala, Managing Director of Symphony Technology Group (STG). “Fishbowl is poised for tremendous growth. Mike’s outstanding expertise in the restaurant technology segment and his client centric focus make him the ideal CEO to lead Fishbowl into this next phase of growth.”

    Dodson joins Fishbowl with an extensive, proven track record of driving business growth in the restaurant technology sector. He has shown an ability to merge innovation and customer service in a variety of capacities, including serving as an advisor to emerging technology companies such as Resy and Rewards Network, and as Chief Revenue Officer /SVP of Global Sales and Restaurant Relations at OpenTable. In that capacity, Dodson was a key member of the executive team who took the helm of the company following the dot-com crash. During his tenure, Dodson scaled OpenTable from less than 800 restaurants in only four cities to a global enterprise that now serves more than 40,000 restaurants, navigating it through an IPO, and ultimately, the successful acquisition of Priceline Group.

    Prior to OpenTable, Dodson served as Vice President and General Manager of Merchant Services at American Express, with a focus on merchant acquisition and card-member spending for the western United States.

    “Fishbowl has served the needs of the restaurant industry for two decades as both an innovator and an industry resource,” remarked Dodson. “I was fortunate enough to partner with them at the beginning of their journey during my time at OpenTable. I am very excited to join them now as CEO as we evolve with new strategies to leverage our SaaS platform and analytical solutions to create competitive advantages for restaurant brands of all sizes. We will continue our strong tradition of service to our numerous clients, and provide them with the support they expect and deserve.”

    About Fishbowl, Inc. 

    Fishbowl, Inc. empowers restaurants to succeed in a changing digital, data and device environment by delivering unique solutions developed specifically for the food-service industry. Our Fishbowl Guest Management Platform, expert analytic consulting and industry leading agency services utilize data-driven insights gained across thousands of our restaurant clients. Through these solutions, Fishbowl enables restaurants to make enlightened decisions, engage guests, increase brand loyalty and accelerate same-store sales. Relied on by more than 70,000 restaurant locations to effectively engage guests, Fishbowl is headquartered in Alexandria, VA, with offices in Silicon Valley, CA; London, U.K.; and Bangalore and Noida, India. For more information, please visit our website, or follow us on FacebookTwitter, and LinkedIn.

    About STG

    STG is a strategic private equity firm with the mission of investing in and being a partner in building great software and services companies. In addition to capital, STG provides transformation expertise to enable its portfolio companies to deliver more value to clients, to retain and attract the best talent and to achieve best-in-class business performance. For more information, please visit www.stgpartners.com.


 Products

  • PriceWatch™
    Fishbowl’s PriceWatch™ provides the intel you need to make profitable pricing decisions, without the cost, hassle, and limitation of collecting competitive intelligence on your own. With price data by industry segment, product categories, and market....

  • Fishbowl’s PriceWatch provides the intel you need to make profitable pricing decisions, without the cost, hassle, and limitation of collecting competitive intelligence on your own. With price data by industry segment, product categories and market—collected and analyzed by Fishbowl—PriceWatch reports distill massive amounts of data to help grow your bottom line.  It’s Digestible, Actionable, Pricing Intelligence.

    Conducted in early 2019, the study concluded that many restaurants in the US invest far too much time, money, and internal resources collecting competitor menu data that even they consider subpar. Nearly 70% of surveyed restaurants actively collect some form of pricing intelligence on their competitors. 60% of these utilize internal resources for collection, such as a manager, supervisor, or mid-level employee, whose time would be better spent fulfilling customer service roles in-restaurant. The data is strained further by the fact that 95% of those collecting data only do so on three competitors. Despite the effort and expense, approximately 50% of respondents claimed that their data is only “okay” and contains errors and significant gaps in data.


 Additional Info

Exporter?
No
Are you looking for dealers, distributors, brokers, or manufacturer's reps?
No
For Technical Support with this webpage, please contact support.